Torque & Horse Garage · for motorcycle and powersports shops

Turn your customer list into booked service.

Send professional emails to your past customers in minutes: winter service, storage, spring tune-ups and review requests. Your shop's name, your coupon, automatic reminders. Pay per campaign, no subscription.

Setting up is free. You only pay when you send a campaign.

How it works

From your customer list to booked jobs in about 15 minutes of your time. Here's every step.

1

Upload your customer list

Export your customers from your shop software (or QuickBooks) as a spreadsheet and drop it in. We work out which column is which, merge duplicates, and keep anyone who unsubscribed off the list.

  • Name, email, phone, bike, last visit
  • Re-upload any time; nothing gets duplicated
2

Pick a campaign and add a coupon

Start from emails written for motorcycle shops and make them yours. Every email is personal: each customer sees their own name and bike. Add an offer with a code and an expiry date to give people a reason to book now.

  • Winter service, storage, spring tune-ups, win-backs, review requests
  • Live preview of exactly what customers will see
3

Choose who gets it

Send to everyone you've seen in the last few years, riders who haven't been in for a year, or just owners of certain makes. You see how many customers match before you send.

  • Filter by last visit, bike make or tags
  • Skip people you emailed recently
4

Pay for the campaign and schedule it

Pick a package based on how many customers you're emailing and how many reminders you want. Pay once by card, then send now or pick a day and time. No subscription.

  • Send yourself a test first
  • Already paid? Rescheduling is free
5

Customers request a service

The email comes from your shop's name, and replies go straight to you. The button opens a request form with your shop's branding that works on any phone. Each request lands in your inbox with the bike, the service, a preferred date and the coupon code.

  • You confirm the appointment the way you always do
  • Works alongside your current shop software
6

Follow-ups go out, results come in

A few days later, an automatic reminder goes only to people who haven't booked. Mark which requests turned into jobs, and your results page shows emails sent, requests and booked work for every campaign.

  • Unsubscribes and bounces handled for you
  • Your address and an unsubscribe link in every email, as US law requires

What you need

  • A customer export from your shop software (CSV)
  • Your shop's email and mailing address
  • About 15 minutes for your first campaign

What we handle

  • Sending, timing and follow-up reminders
  • Unsubscribes, bounces and spam protection
  • Click and request tracking, plus your results report
Get started freeSet up for free. Pay only when you send.

Pricing

Pay per campaign. No contracts, no monthly fee.

What every campaign includes

Questions

Do I need to change my shop software?
No. You only need a customer export (CSV). Most shop systems, and QuickBooks, can make one.
Is this spam?
No, as long as you only email your own customers. Every email has an unsubscribe link and your shop's address, and people who unsubscribe are never emailed again. Don't upload purchased or scraped lists: accounts that draw spam complaints are paused.
Why does my account need approval?
Every shop sends through the same email system, so we check each new shop is real before its first send. It usually takes less than one business day, and you can set everything up in the meantime.
Can you just do it for me?
Yes. We also run campaigns for shops as a monthly done-for-you service. Get in touch.

Create your free account